If you hop online and click on cwmfcorp.com/about, you will find our mission statement in bold white letters, at the top of the page. We go the extra mile to provide exceptional asphalt equipment solutions and service. Straightforward and to the point. It seems quite simple these days, for a business to post a statement and call it a day. But, if you think about it, is it really that simple? Can a statement truly represent the core values of a business and express what that business has to offer? For us at CWMF, the answer is yes.
Going the extra mile represents how we think our business should always treat a customer. It is what we do, and what we will continue to do. We want our customers to know they can trust who they are buying equipment from. We stand behind our mission statement and carry it out through our actions, our words, and our products. If a customer has questions, they call us directly and we find answers. If a customer needs help troubleshooting a piece of equipment, we are here until a solution is found. We do what we say, and we stand behind our products. For us, integrity is more important than a warranty.
At CWMF flexibility is key. We are fiercely committed to quality, but fluid and flexible in the ways we provide it. We customize our products and cater to each customer’s individual needs. We will make the right decisions based on those needs and strive to meet their expectations. We treat our customers the way we want to be treated. With each business relationship, there is an opportunity for loyalty. We cultivate loyalty and trust with our customers by demonstrating integrity and consistency over time. The bottom line – failure is not an option. If mistakes happen, we own them and do whatever we can to make things right.
Providing exceptional asphalt equipment solutions and service is the backbone of our business and has been for the past thirty years. Our five core values include flexibility, integrity, excellence, loyalty, and drive. We take these values, along with our mission statement, and implement them into our daily work. To us, they are not just words at the top of a page. We honor our mission and make it a goal to teach our team to honor the values we’ve built our company on. To us, they are a true reflection of CWMF and all we have to offer. Going the extra mile is what we do, the foundation we are built on. We will continue to strive to build long-lasting relationships with all our customers, assuring them we are here when they need us. At CWMF, trust is earned, never given.